RETURN POLICY

Returns Policy

At Jaguar Solar Store, our priority is to provide you with the highest quality superfoods and a smooth shopping experience. We understand that there may be occasions when you wish to return a product, and we are committed to handling such requests fairly and transparently.

Due to the nature of our products, we can only accept returns for items that are unopened, unused, and in their original packaging. To be eligible, you must notify us of your intention to return the item within [7–14 days] of receiving your order. Once your request has been approved, we will provide you with instructions on how and where to send the item back. Customers are responsible for the cost of return shipping, unless the return is due to an error on our part, such as sending the wrong item or delivering a product that arrived damaged or defective.

When returning a product, we strongly recommend using a trackable shipping method to ensure that it reaches us safely. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return. If approved, we will process either a replacement, store credit, or a refund to your original payment method, depending on your preference and the condition of the product. Please allow  (5–10 business days) for the processing of your return once it has been received.

We cannot accept returns for opened or partially used products for health and safety reasons, except in cases where the product was defective upon delivery. We also cannot be held responsible for returns lost in transit if a non-trackable shipping method is used.

At Jaguar Solar Store, we value your trust and aim to make the process as simple as possible. If you have any questions about returning a product, please contact us at [jeamilminaurohuacac@outlook.com], and we will be happy to guide you through the process. By placing an order with us, you agree to the terms outlined in this Returns Policy.